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Hello and welcome.

You’ve likely landed here to learn more about who I am or the work I do. I invite you to explore the site using

the menu above, where you’ll find links to my portfolio, publications, and recent projects.

​​My professional background is rooted in marketing, product management, and experience design.

I’m passionate about learning and education, building and creating, from home renovations to

creative projects, and exploring technology. Lately, I’ve become especially focused on

artificial intelligence and home automation, applying those tools with curiosity and critical intent.

Whether I’m working on business initiatives or personal projects, success for me comes down to clear goals,

smart problem solving, and thoughtful planning. I believe that most challenges can be solved with the

right mix of strategy, ingenuity, and collaboration.

​​I've dedicated time to organizing my Customer Experience knowledge into three books and two Udemy courses. You’ll find links to those below.  ​Thanks again for stopping by—I hope you find something here that sparks your curiosity.

The Customer Centricity Index.jpg
The Definitive Guide to Customer Experience.jpg
The customer Experinece Design Workbook.jpg
Understanding Customer Centricity for Business Success Graphic.png
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Coming Soon:

©2018 CARLO A. DEMAIO

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